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Hanna Zarour, PCC · Leadership & Organizational Coach

Your Organization Has Great People. So Why Is Execution So Hard?

I help growing businesses close the gap between their strategy and how work actually gets done - so the right things happen, consistently, without the constant friction.

Coaching Labs · Calgary, Canada · coachinglabs.ca

Does Any of This Sound Familiar?

You have a clear strategy. But somehow, nothing moves fast enough.

Priorities get muddied. Decisions stall. Everyone's busy, but the needle barely moves. The gap between what you planned and what actually happens is costing you - in time, money, and momentum.

Your people are capable. But they're not pulling in the same direction.

Misalignment, unclear ownership, and unspoken friction quietly drain your organization's energy every single day. And it shows up on the bottom line.

You've tried fixing it - new processes, new hires, new initiatives. Still stuck.

Surface-level fixes don't hold. The real problem is usually deeper - in how people lead, how teams operate, and how the organization is actually structured to get things done.

You know this is fixable. You just need the right partner to help you fix it.

That's exactly what I do. After 20 years of transforming organizations, I know what's getting in the way - and how to clear it.

Who I Work With

Founders & CEOs

You built something real. Now it's grown to the point where the old ways of running it aren't working anymore. I help you get your organization aligned, your leadership sharp, and your execution consistent - so you can scale without the chaos.

Leadership Teams

Your team has talent. But somewhere between the strategy meeting and Monday morning, things fall apart. I work with leadership teams to build the trust, clarity, and accountability that turns good intentions into actual results.

Growing Organizations

You're at an inflection point - growing fast, restructuring, or trying to shift how things work. I help you align your people, your processes, and your culture so the organization can actually keep up with where you're trying to go.

How We Can Work Together

Every engagement starts with a real conversation about what you're navigating. Here's where most clients find themselves when they reach out.

You need to lead at a different level.

As your business grows, the leadership that got you here stops being enough. What worked when you had 10 people doesn't work at 50 or 150. One-on-one coaching for founders, CEOs, and senior leaders who are ready to grow into the version of themselves their organization actually needs.

  • Get clear on your priorities and make faster, more confident decisions
  • Lead your team with more presence, less firefighting
  • Build the habits and mindset of a leader who scales with the business
  • Navigate the hard moments - conflict, change, pressure - without losing yourself or your people

OKR coaching available - helping you set goals that create real focus and accountability across your organization.

Your team is the engine. Let's make it run.

Most leadership team problems aren't talent problems. They're system problems - unclear ownership, unresolved tension, misaligned priorities, and meetings that produce conversation but not commitment. I work with the team as a whole to fix what's actually broken.

  • Diagnose what's really getting in the way - not just the symptoms, but the root cause
  • Build the trust and psychological safety that makes honest conversation possible
  • Get clear on who owns what, how decisions get made, and how you hold each other accountable
  • Shift how you operate together so execution becomes the norm, not the exception

Includes team effectiveness work: roles, decision rights, operating rhythms, and cross-functional collaboration.

Your organization is changing. Make sure it changes in the right direction.

Growth, restructuring, AI adoption, culture shift - change is expensive when it's mismanaged. The organizations that come out stronger aren't the ones that avoid disruption. They're the ones that lead through it deliberately, with their people aligned and their systems ready.

  • Align your leadership team around a shared direction - so change doesn't fracture what you've built
  • Address the cultural and structural barriers that are quietly undermining your performance
  • Build the organizational capability to adapt, execute, and sustain momentum through whatever comes next

AI transformation coaching available - helping SMB leaders navigate the human side of AI adoption, from team readiness to culture change.

Sometimes you just need the right conversation in the right room.

A well-facilitated session can do in a day what months of meetings can't. Custom workshops and strategy sessions designed around your real challenges - not a generic program that could apply to anyone.

  • Strategy sessions that move your leadership team from discussion to decision - and from decision to action
  • Leadership workshops on the things that actually drive performance: trust, accountability, communication, and execution
  • Designed for the moments that matter - offsites, pivots, resets, and inflection points

How I Work

I don't hand you a framework and wish you luck. I get into the work with you - and I stay until things actually move.

I find the real problem

Most organizations know something is wrong. Few know exactly what. I dig past the symptoms - the missed deadlines, the team friction, the stalled initiatives - to find what's actually causing them.

I work at every level

Execution problems are rarely just process problems. They're leadership problems, culture problems, and systems problems all at once. I work across all of it - because fixing one layer without the others doesn't hold.

I get things moving

After 20+ years of transforming organizations, I know what it takes to shift momentum. Not just insight - actual change in how your people lead, how your teams operate, and how your organization executes.

I build capability, not dependency

The goal isn't for you to need me forever. It's to leave your organization genuinely better equipped - with the leadership, the systems, and the culture to keep performing long after our work together ends.

I'm Hanna Zarour, PCC.

I'm an ICF Professional Certified Coach with 7 certifications and 20+ years of experience helping organizations close the gap between their ambitions and their execution. I've worked inside complex, fast-moving organizations - and I know firsthand how much gets lost between a great strategy and what actually happens on Monday morning.

I'm not a consultant who hands you a report and disappears. I'm a coach - and there's a real difference. I get into the work with you. I ask the questions that cut through the noise. I help your leaders lead better, your teams work smarter, and your organization run the way it was always capable of running.

My style is direct, warm, and practical. I don't do jargon. I don't do generic. I do real work, with real leaders, that produces real change.

Coaching the leader. Strengthening the team. Transforming the system.

I've worked with leaders and teams at organizations including Google, Walmart, Lululemon, Bloomberg, PwC, Hawaiian Electric, and the Government of Alberta.

Credentials & Certifications

Seven certifications. One integrated approach.

ICF Professional Certified Coach (PCC)

One of the highest coaching credentials globally, reflecting demonstrated capability, rigorous ethics, and 1,750+ hours of coaching experience.

Erickson Professional Coach

Erickson Coaching International, a globally respected solution-focused coach training program.

Certified Professional Coach

Accredited coach training ensuring foundational rigour and professional standards across coaching practice.

Adaptive Organizational Coach

Specialized in systems and organizational coaching, working with teams, structures, and the dynamics between them.

Lean-Agile Coach

Expertise in agile leadership and organizational agility, supporting leaders and teams navigating complex change.

Coaching the Unconscious Mind

Somatic and depth coaching approaches, working with the whole person, not just conscious thought.

  • 1,750+ coaching hours across executive, team, and organizational contexts
  • 20+ years of experience in leadership development and organizational effectiveness

Let's Talk About What's Getting in the Way.

A discovery conversation is a free, 30-minute call. No pitch, no pressure. We'll talk about what's not working in your organization, what you've already tried, and whether working together makes sense. Most leaders leave with at least one useful insight - whether we work together or not.

Based in Calgary - working with founders, CEOs, and leadership teams across Canada and internationally.

coachinglabs@outlook.com · coachinglabs.ca